techvoltlab.com
(hereinafter "techvoltlab" or "we") values the privacy of our
visitors/customers and takes every known precaution to safeguard the
information we collect from potentially unauthorized use. The following is a
detailed explanation of the privacy policy for techvoltlab.
Note:
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What information
do we collect?
techvoltlab believes it
is important for you to know what types of information we collect when you use
our site. We employ various methods for collecting information. To begin with,
we use "cookies" that are needed to compile aggregate non-personally
identifiable information about the visitors to our website. Non-personally
identifiable information most often consists of things such as your search
preferences, the types of products you have bought, how many times you have
visited a particular web site, etc. This type of information is usually
associated with a particular computer or ip address, but not with a particular
person. "cookies" are pieces of information generated by a web server
and stored in the user's computer, ready for future access. Each time you
access our web site, our server finds the relevant cookie on your computer. The
information contained within that cookie is then used to customize your
experience with our site.
Where relevant, we
also collect personally identifiable information, which consists of information
that is unique to you, such as credit card numbers, bank accounts, social
security numbers, home address, email address and the like. This is the type of
information that most people consider private and deem the most important to
protect from unauthorized access.
Why do we collect
this information?
We use this
information in order to serve the needs of our customers. We need to know who
you are in order to verify the credit card or other payment information you
have sent us. We collect several pieces of personal information from you in
order to complete this verification process. The non-personal information that
we collect from you is used in order to offer you better service and to make
your experience with our site more enjoyable. Any information that we may
inadvertently collect from you that does not serve one of these reasons stated
above is immediately purged from our system.
How do we protect
your information?
We use the latest
in encryption technology, including 128 bit ssl encryption, to ensure that any
sensitive information that you send us via the internet is protected from
unauthorized interception. We employ the latest in firewall protection to
prevent unauthorized access into our digital information storage areas. We
maintain a rigorous hiring process to screen out potential employees with
criminal backgrounds. All employees that we do hire have to sign a
confidentiality agreement that forbids them from disclosing any information to
which the employee has access, to other individuals or entities. We also have
backup servers and power supplies to guard against power outages and other
natural occurrences that could pose a threat to the integrity of your personal
information. Passwords are required in order for you to gain access to your
account. Once an account has been terminated, measures are taken to remove
those users from the system who no longer need access to our system. When an
employee is terminated or is no longer with the company, we change the access
codes that the employee used to access any customer accounts.
Who has access to
my information?
Only those
employees that are responsible for personally handling your account have access
to your information. Additionally, employees in our technical department may
have access to your information in order to conduct routine checks on the
integrity of our system and in order to perform necessary maintenance work. In
order to process your credit card we have to consult with an outside credit
card processing company. These processing companies are regulated by the
banking industry and must meet certain security requirements in order to be in
business. The processing companies will have access to your credit card
information, billing address, name, and possibly your telephone number. The
processing company will communicate with the issuing bank of your credit card
in order to get final approval to charge your credit card for the product or
services we are providing for you. Should you choose to receive additional
information regarding one of our services or products, we may pass your email
address to one of our partners who offers similar products or services that you
might be interested in. Additionally, judicial requests by a duly authorized
court will require us to divulge certain information regarding your account
should that situation arise. Finally, should our company ever be bought or
sold, your account information would then become the property of the new
owner/entity.
Can i correct or
remove information from your site?
You always have
the option to view your account to make sure the information we have collected
from you is correct. You also have the option of removing any information from
your account that you wish to keep private. However, please note that removing
certain information such as your email address, contact information, and the
like may greatly hinder our ability to effectively provide the service or
products you have requested. We recommend that you contact us first to discuss
which information you may remove without interrupting the quality of service we
intend to provide for you.
Can i opt out of
having certain information collected?
You have the
option of disabling your computer's ability to accept or transmit cookies. This
will prevent us from gathering certain non-personally identifiable information
from you. You also have the option of removing yourself from any email
distribution list that you may have signed up for. If you have any questions,
please feel free to send emails to cs@techvoltlab.com
Notice of changes
to this privacy policy
We reserve the
right to change this privacy policy at any time. However, if any changes do
occur, we will publish the changes to our website and post a notice on the home
page that a new privacy policy has been implemented. We will also take
reasonable steps to contact you personally to let you know of the new changes.
Should the company be bought or sold to someone else, we will take reasonable
steps to notify you personally. You will then be given the option to keep your
account open or to terminate.
What kind of email
are you sending to the customer?
Email content is
sent to our customers which can include the following:
Transaction mail,
shipping notification, weekly deal, promotion, activity,
How to unsubscribe
You can
unsubscribe by using the link from any email newsletter or your personal
subscribe setting after logged in